SERVICES

Have a virtual personal assistant do your busy work for you. 

Imagine all the time you will save when an administrative assistant takes over many of your office support tasks.

From presentation creation and data entry to answering phones and personal tasks, we are here to assist you with the tedious, everyday tasks that you just dont have time for, allowing you to concentrate on more important things.

Appointment Management

  • Calendar Managing
  • Appointment Scheduling
  • Setting Reservations
  • Business Meetings
  • Personal Tasks

Word Processing

  • Data Entry
  • Correspondence
    • Business
    • Personal
  • Editing and proofreading
  • Minutes for meetings
  • Professional resumes
  • Reports
  • Manuals
    • Table of contents
    • Footnotes
  • Mail merge and mailings
  • Fax cover sheets with your logo
  • General and legal transcription

Excel Spreadsheets

  • Price Lists
  • Charts and Graphs
  • Income and Expense Report
  • Workbooks
  • Worksheets
  • Phone Logs
  • Customer Data Sheet

Database Management

  • Creating Database
  • Data Entry
  • Organization & Sorting

Analysis & Research

  • Creating Charts/Graphs
  • Analysis of Charts/Graphs
  • Product Research
  • Market Research
  • Competitor Research
  • Personal Research

 

Customer Service

  • Receive calls for inquiries about your business
  • Take messages for you and your business associates
  • Send out information or catalogs to prospective customers
  • Reply to emails sent to you

Phone Services

  • Taking Messages
  • Call Answering & Transfer
  • Order Taking & Processing
  • Customer Service
  • Telephone Support

E-mail/Chat Management

  • Sending & Receiving
  • Managing Inbox
  • Email Response
  • Customer Service/Support
  • Live Chat Support
  • Creating Charts/Graphs
  • Analysis of Charts/Graphs
  • Product Research
  • Market Research
  • Competitor Research
  • Personal Research

Customer Relations Mgmt

  • Customer Service Issues
  • Pricing Questions
  • Customer Ordering
  • Customer Purchase Analytics
  • Product On Time/Complete Measurement
  • Product Delivery Complaints
  • Product Defect Complaints
  • Customer Record Management

BOOKKEEPING SERVICES:

Include but are not limited  to:

  • Basic Bookkeeping
  • Pay Roll
  • Invoicing
  • QuickBooks/Pro Management
  • PeachTree Management
  • Data Entry
  • Utility Payments
  • Billing & Follow Up 
Accounts Receivable
  • Collections
  • Send out past due notices to customers.
  • We will call your customers with past due balances to request payment.
  • You will get a log of all calls and any contact we have with your customers.
    • Date, time, person we spoke to, payment information (including check number if possible)
  • Create personalized invoices with your logo
    • You decide how often we send them
    • Electronically or postal service
  • Statements
    • Send out monthly statements personalized with your logo
    • Electronically or postal service
  • Demand letters
    • We will send out 5, 10 or 20 day letters
    • You choose when they go out
  • Past due problem accounts
    • We will reconcile troubled accounts
Accounts payable
  • We can print your checks for you and deliver them to your business (Local customers only)
  • Bank reconciliation